Legal Information

Anti-Spam Policy

Our Policy

We ensure that all recipients of SMS or MMS communications (herein after “Message(s)”) can opt-out quickly, easily, and permanently from unwanted SMS or MMS communications. To opt out of Messages from us, send a message from your mobile phone to the originating short code with one of the following words STOP, REMOVE, CANCEL, OPTOUT, UNSUBSCRIBE, END or QUIT. This will prevent additional communication from us to your phone number.

Our Definition of Spam

We consider any unsolicited, unexpected, or unwanted text message to be Spam. Done! End of subject!

Anti-Spam policy

We follow an ANTI-SPAM policy for all of our communications protocols. This means that we do not condone UNSOLICITED TEXT MESSAGES; NOTIFICATIONS; ALERTS; OR ANY MESSAGES THAT YOU MAY RECEIVE FROM SOMEONE WHO SHOULD NOT HAVE YOUR MOBILE NUMBER. We do NOT allow our Clients to use contact information from lists obtained or purchased from a 3rd party, whether consent has been gathered or not. We believe that Spam includes any type of communication sent about a subject or for a purpose other than what the recipient has requested.

Please let us know about any abuse of our Messages communication service. To report abuse, contact us at support@eventfarm.com and include the phone number or short code that sent the unwanted Message, the mobile number where you received the Message; the date and time you received the Message, and the contents of the Message. Your report will be registered and the User will be investigated for violations of our Anti-Spam Policy. The identity of any individual reporting abuse will be kept confidential.

Anti-Spam Policy Enforcement

In our Terms of Service, our Users agree to use our Service only to communicate with those who have opted in to be contacted. All Messages sent using our Service can be tracked and Users in violation may forfeit their ability to communicate using our Service and will not be eligible for a refund of the license agreement with the Company.

We unsubscribe any phone number responding to Messages sent through our Service with the message content STOP, STOPALL, REMOVE, CANCEL, OPTOUT, UNSUBSCRIBE, END or QUIT in a single message. If you choose to opt out of communications from the Event Farm Service, your mobile number will be added to a Global OPT-OUT list that restricts any of our Users from communicating with you via Messaging.

If we suspect a violation of our Anti-Spam policy, we will contact the User and discuss the User’s options, which may range from a warning to termination of some or all aspects of Our Service for that User. To the best of our knowledge, our system adheres to ALL State of California and United States federal laws regarding sending unsolicited bulk and group text messages.

SPAM and ABUSE REPORT: STOP, REMOVE, CANCEL, OPTOUT, UNSUBSCRIBE, END or QUIT

If you wish to remove yourself from any list, please email us at support@eventfarm.com with UNSUBSCRIBE in the subject line. Please include your mobile phone number in the email so that we know which phone number to remove. You also may reply to the text Message you received by replying and typing in any of these keywords: STOP, STOP ALL REMOVE, CANCEL, OPTOUT, UNSUBSCRIBE, END or QUIT. Also, you may send a text message containing the word STOP, REMOVE, CANCEL, OPTOUT, UNSUBSCRIBE, END or QUIT to the origination short code from your mobile phone.